Question: How to get rid of smelly customers and where to place auto-scent machines?
Version: v0.40+ (Early Access)
Platform: PC / Steam
Verified: 2026-09-17
Status: Verified

How to Stop Smelly Customers in TCG Card Shop Simulator

DIRECT ANSWER:

  • Early Game: Buy Cleanser Spray from the Stock Order -> Accessories app. Keep 2 cans behind the counter and manually spray anyone surrounded by green vapor.
  • Mid/Late Game Automation: Buy Auto Scent Machines from the My DIY Racks app. Place two units on the immediate left and right sides of your entrance door. This creates an automatic "odor decontamination gate" that cleans 100% of customers as they step inside.

1. Why Stinky Customers Hurt Your Shop

When an NPC customer with visible green gas enters your shop:

  • Surrounding customers hold their noses and trigger discomfort animations.
  • Affected customers have a high chance of abandoning their shopping basket and walking out without paying.
  • Leaving odor unchecked can reduce your daily customer conversion by 15% to 25%.

2. Optimal Auto-Scent Machine Placement Layout

Do not scatter sprayers randomly in the back corners. The optimal layout is an Entrance Chokepoint:

[ EXTERIOR STREET ]
==================== [ DOUBLE ENTRANCE DOORS ] ====================
        |                                       |
  [ Auto Scent L ]                           [ Auto Scent R ]
        |                                       |
        v                                       v
==================================================================
                 [ MAIN STORE SHOPPING FLOOR ]

Why Dual-Entrance Placement Works:

  1. Every customer must cross the doorway threshold.
  2. Placing sprayers facing each other at the entry guarantees the spray cone hits before the customer can infect shelf aisles.
  3. If your store has expanded to secondary lots with separate doors, mirror this setup at each active entryway.

3. Maintenance & Refill Rules

  • Auto Scent machines consume Cleanser Spray Cans.
  • Check your machines every morning before opening doors (08:00).
  • Order cleanser cans in bulk (boxes of 8 or 16) via the phone app to ensure machines never run dry mid-afternoon.

4. Summary & Verification

  • Tested on: Version 0.40+ on PC / Steam.
  • Key Takeaway: Two Auto Scent machines flanking the front door completely automates hygiene management and preserves 100% customer retention.